Smile360 Executive 360° Feedback Survey
Executive-grade 360° survey focused on leadership behaviours (7–10 minutes).
Estimated time: 7–10 minutes
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Rating Scale (5-point Likert)
1 – Strongly Disagree; 2 – Disagree; 3 – Neutral / Sometimes; 4 – Agree; 5 – Strongly Agree; N/A – Not Observed
Leadership Behaviours (20)
Open-Ended (3)
Survey link is required.
Section A – Leadership Behaviours
Required
Strategic Leadership
1.
Communicates a clear direction and priorities that align with organisational strategy.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
2.
Makes timely, well-reasoned decisions even under pressure or uncertainty.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
3.
Thinks beyond their function and considers enterprise-wide impact before acting.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
4.
Anticipates risks and proactively addresses issues before they escalate.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
Execution & Accountability
5.
Delivers on commitments and follows through on agreed actions.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
6.
Holds self and others accountable for results and standards.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
7.
Sets clear expectations and measurable outcomes for their team.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
8.
Demonstrates urgency and removes barriers that slow progress.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
People & Culture (SMILE Values Alignment)
9.
Treats people with professionalism, respect, and fairness.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
10.
Coaches and develops team members to grow capability and confidence.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
11.
Recognises contributions and creates an engaging, motivating work environment.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
12.
Consistently models Smile360’s values (Service, Mindfulness, Integrity, Learning, Empowerment).
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
Collaboration & Stakeholder Management
13.
Works effectively across departments and avoids silo behaviour.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
14.
Listens openly to different perspectives before making decisions.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
15.
Communicates clearly, transparently, and in a timely manner.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
16.
Builds trust with peers, internal customers, and stakeholders.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
Personal Effectiveness & Leadership Presence
17.
Demonstrates integrity and ethical judgment at all times.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
18.
Remains calm and professional during stressful or challenging situations.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
19.
Is open to feedback and shows willingness to learn and improve.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
20.
Inspires confidence and positively influences others through their leadership presence.
Strongly Disagree
Disagree
Neutral / Sometimes
Agree
Strongly Agree
Not Observed
Please select a rating.
Section B – Open-Ended Questions
Optional
Q21. What are this leader’s top 3 greatest strengths? (Please give specific examples where possible.)
(at least 1)
Please enter at least one strength.
Q22. What two behaviours, if improved, would most increase this leader’s effectiveness?
(at least 1)
Please enter at least one improvement behaviour.
Q23. Any additional comments or suggestions that would help this leader grow?
Your responses are confidential.
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